As Americans buy homes later than ever, Lowe’s aims to win shoppers with family events and influencers

ENGLISH NEWS BRIEF

Summary

Lowe’s is launching a multi-pronged strategy to attract younger shoppers—particularly Gen Z, millennials, and young parents—as Americans delay homeownership. Initiatives include reviving Kids Club workshops, leveraging social media influencers, expanding merchandise via a third-party marketplace, and enhancing its loyalty program to drive more frequent engagement amid a sluggish housing market.

Key Points

  • Targeting Younger Demographics: With the median age of first-time homebuyers at a record 40, Lowe’s is focusing on younger consumers who shop later in life. Tactics include free kids’ workshops (luring parents) and partnerships with influencers like MrBeast.
  • Driving Engagement Beyond Transactions: The My Lowe’s Rewards loyalty program (over 30M members) now integrates family events (e.g., soccer clinics, ladies’ night) and offers exclusive product “drops” (e.g., mini-buckets, toolkits) to build habitual store visits and brand relevance.
  • Market Context & Competitive Pressure: Home improvement sales have softened post-pandemic. Lowe’s (70% reliant on DIY shoppers) expects flat comparable sales this year. Rival Home Depot is acquiring pro-focused distributors, while both compete with Ace, Walmart, and Amazon.
  • Long-Term Bet on DIY Recovery: Analyst Chuck Grom upgraded Lowe’s stock, noting consumers are adapting to higher mortgage rates as the “new normal.” Rising furniture sales and willingness to buy homes at ~6% rates signal potential gradual recovery in DIY projects.

中文新闻简报

文章总结

随着美国人购房年龄不断推迟,家居装修零售商劳氏(Lowe’s)正通过重启儿童俱乐部、借助网红营销、扩展商品种类以及升级会员计划等多重策略,积极吸引Z世代、千禧一代和年轻父母等年轻客群,以期在低迷的房地产市场环境中驱动更频繁的客流量和品牌忠诚度。

关键要点

  • 瞄准年轻客群:鉴于美国首次购房者中位数年龄已创历史新高(40岁),劳氏将策略重点转向延迟购房的年轻消费者。具体措施包括提供免费儿童手工坊(吸引家长)、与MrBeast等网红合作,并通过第三方市场扩展商品种类。
  • 超越交易的关系构建:劳氏拥有超过3000万会员的“My Lowe’s Rewards”忠诚度计划,现已整合家庭活动(如儿童足球诊所、女士之夜)和独家限量产品(如迷你水桶、工具盒),旨在培养顾客的日常到店习惯和品牌关联度。
  • 市场背景与竞争压力:疫情后家装销售疲软。劳氏约70%销售额来自DIY客户,预计今年同店销售额持平。竞争对手家得宝(Home Depot)正收购面向专业客户的经销商,而两者同时还需与Ace、沃尔玛和亚马逊等零售商竞争。
  • 对DIY市场复苏的长期押注:分析师查克·格罗姆上调了劳氏股票评级,指出消费者正将更高的抵押贷款利率视为“新常态”。家具销售回升以及消费者在约6%利率下购房意愿增强的信号表明,DIY项目可能逐步回暖。

Original Article Link: https://www.cnbc.com/2026/01/22/lowes-offers-kids-events-loyalty-program-as-americans-buy-homes-later.html

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