Advisors to the ultra rich say AI isn’t a gamechanger for landing new clients

News Brief: English

Summary

Top wealth advisors for the ultra-rich argue that personal referrals and high-touch service remain more effective than AI tools for acquiring new clients, despite market data firms promoting AI as a revolutionary solution.

Key Points

  • AI’s Limited Role: Advisors say AI tools primarily aggregate public data to generate prospect lists, offering little exclusive information or competitive advantage.
  • Power of Personal Touch: Growth is driven by referrals (40% at AlTi), personal networks (30%), and expert connections (30%), facilitated by acts of exceptional service.
  • Quality Over Quantity: Elite firms target a small number of high-quality clients (e.g., 25-30 new U.S. clients/year) rather than mass prospecting.
  • AI as a Potential Complement: Some see AI as useful for targeting event invitations or identifying clients in life transitions, but not as a replacement for personalized relationships.
  • Client Acquisition via Search: Advisors note a new trend of ultra-wealthy clients finding firms directly through AI search platforms like ChatGPT.

新闻简报:中文

摘要

尽管市场数据公司宣扬人工智能是寻找超高净值客户的关键,但顶级财富顾问认为,个人推荐和高接触度的服务目前仍比AI工具更有效。

关键点

  • AI作用有限:顾问指出,AI工具主要是聚合公开数据生成潜在客户名单,几乎不提供独家信息,竞争优势不大。
  • 个人关系的力量:业务增长主要来自推荐(在AlTi占40%)、个人网络(30%)和专家人脉(30%),这往往通过提供卓越的个性化服务来实现。
  • 重质不重量:高端公司追求少量高质量客户(例如,在美国每年新增25-30位客户),而非大规模寻找潜在客户。
  • AI作为潜在辅助工具:一些人认为AI可用于精准定位活动邀请对象或识别经历人生重大变化的潜在客户,但不能替代个性化关系。
  • 通过搜索获客:顾问注意到一个新趋势:超高净值客户正开始通过ChatGPT等AI搜索平台直接寻找顾问公司。

Original Article Link: https://www.cnbc.com/2026/01/23/wealth-client-prospecting-ria-ai.html

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