News Brief
Summary
A major Amazon Web Services (AWS) outage on Monday disrupted airline websites and internal systems, including Delta and United, causing check-in issues and reservation errors for customers. Amazon reported significant recovery by early morning ET. This follows recent major travel disruptions from a CrowdStrike outage and ongoing U.S. government shutdown-related delays.
Key Points
- Service Disruption: Airline websites (Delta, United) were hit by an hours-long AWS outage, preventing customers from checking in and accessing reservations.
- Recovery Status: Amazon announced “significant signs of recovery” around 5:30 a.m. ET, with most requests succeeding.
- Airline Impact: United reported internal system issues but used backups; Delta experienced “minor” delays but anticipated no major future impact.
- Broader Context: This follows the July 2024 CrowdStrike outage that cost Delta over $500 million and ongoing U.S. government shutdown delays due to air traffic controller staffing shortages.
新闻简报
总结
周一，亚马逊网络服务发生重大中断，影响了达美航空和美联航等航空公司的网站和内部系统，导致客户无法办理登机手续和查看预订信息。亚马逊在东部时间清晨报告已基本恢复。此次事件之前，已发生由CrowdStrike中断导致的重大旅行混乱以及因美国政府停摆引发的持续延误。
关键点
- 服务中断：达美航空和美联航等航空公司网站因AWS长达数小时的中断而受影响，客户无法办理值机和访问预订。
- 恢复状态：亚马逊在东部时间约5点30分宣布出现”显著的恢复迹象”，大部分请求已成功。
- 航空公司影响：美联航内部系统受影响但已启用备份；达美航空出现”轻微”延误但预计未来无重大影响。
- 更广泛背景：此前2024年7月的CrowdStrike中断使达美航空损失超5亿美元，且美国政府停摆导致空管人员短缺，引发持续延误。
Original Article Link: https://www.cnbc.com/2025/10/20/amazon-web-services-outage-hits-airline-websites-other-major-sites.html