Starbucks plots the next phase of its turnaround with new drinks, loyalty program tweaks

Starbucks Investor Day: “The Shine is Back”

Summary

At its Investor Day, Starbucks declared its turnaround is working, with customer traffic growing for the first time in two years. The company unveiled ambitious long-term financial targets through 2028, including store expansion and margin growth, while also detailing a major strategic shift for its China business through a new joint venture.

Key Points

  • Turnaround Success: CEO Brian Niccol stated “the shine is back,” citing a return to transaction growth and 4% same-store sales growth in Q1, fueled by improved in-store experiences under the “Back to Starbucks” plan.
  • Long-Term Targets (Fiscal 2028): Projects global/U.S. same-store sales growth ≥3%, revenue growth ≥5%, EPS of $3.35-$4, and operating margins of 13.5%-15%. Plans to add over 2,000 global cafes.
  • China Strategy Shift: Forming a joint venture with Boyu Capital (holding up to 60%) to run its China business. This asset-light model aims to boost long-term international margins but may initially dilute EPS.
  • Future Innovation: Plans include relaunching a tiered loyalty program, new products like Energy Refreshers and sugar-free chai, and more efficient espresso machines to drive growth.
  • Cost & Profit Focus: Aims to cut $3 billion in costs over three years, with pricing as a “last lever.” Despite top-line progress, recent profits were weighed down by reinvestments.
  • Investor Skepticism: Shares fell over 1% on the day, reflecting concerns about consumer spending, coffee costs, and the pace of the turnaround amidst missed Q1 EPS estimates.

星巴克投资者日:”光芒重现”

摘要

在投资者日活动上,星巴克宣布其业务转型已见成效,客流量两年来首次实现增长。公司公布了截至2028年的雄心勃勃的长期财务目标,包括门店扩张和利润率提升,同时详细说明了通过新合资企业调整中国业务的重大战略转变。

关键要点

  • 转型成功:CEO布莱恩·尼科尔表示”星巴克的光芒重现”,指出在第一财季同店销售额增长4%,客流量回归增长,这得益于”回归星巴克”计划下门店体验的改善。
  • 长期目标(2028财年):预计全球/美国同店销售额增长≥3%,营收增长≥5%,每股收益3.35-4美元,运营利润率达到13.5%-15%。计划全球新增超过2000家门店。
  • 中国战略调整:与博裕资本成立合资公司(博裕持股最高60%)运营中国业务。这种轻资产模式旨在提升长期国际利润率,但初期可能稀释每股收益。
  • 未来创新:计划包括重新推出分级会员计划、上市”能量焕爽”饮料和无糖茶饮等新产品,以及采用更高效的意式咖啡机以推动增长。
  • 成本与利润聚焦:目标三年内削减30亿美元成本,将提价作为”最后手段”。尽管营收端有进展,但近期利润因再投资而承压。
  • 投资者疑虑:当日股价下跌超1%,反映了市场对消费者支出、咖啡成本以及转型速度(加之第一财季每股收益未达预期)的担忧。

Original Article Link: https://www.cnbc.com/2026/01/29/starbucks-investor-day-updates-brian-niccol-turnaround.html

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